Commission Payments

We will instruct escrow to pay agents directly at the close of escrow as long as you have submitted a completed file 48 hours prior to close. 

Escrows that close without a properly submitted and complete file will have the commission sent to the broker for disbursement to agent when a complete file is turned in and approved. 

Agents are STRONGLY ENCOURAGED to submit their complete files prior to close of escrow, otherwise they will experience delays in receiving their commission.

Requests to send commission instructions to escrow should be sent to the Back Office Support Team at backoffice@ashbygraff.com ASAP

Commissions not paid out through escrow are paid through the brokerage. You will receive commission payment 24-48 hours after we received the payment assuming your transaction file is complete. Incomplete files will have commissions withheld until completion. Commissions paid by the brokerage are sent via E-MAIL where you will have the option to print a check or directly deposit into your bank account. 

Agents may request expedited commission payment processing by following this link: https://form.jotform.com/231496122003040