Where Is My Commission?

Question: Where is my commission?

Commissions drawn from escrow trust accounts are disbursed 24-48 business hours after we have received the commission assuming you have submitted a completed file and it has received final office approval.  Commission checks that are not drawn from an escrow trust account (or banker's/cashier's check) are disbursed 3-5 business days after we have received the commission. 

If your payment falls outside of this window, please let us know. Otherwise, no action is required.

 For questions about the status of your transaction files and documents please contact the Back Office Support Team at backoffice@ashbygraff.com

Agents may request expedited commission payment processing by following this link: https://form.jotform.com/231496122003040 Unless you need emergency funds right away, you probably don't need to use this service since we do typically send out commissions quite fast. 

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